Payment Options and Policies

TAPACOM invoices may be paid by check or payment card. TAPACOM offers PayPal as a way to submit payment. Send checks (payable to TAPA Communications) directly to:

TAPA Communications 2860 Waialae Ave PH 1 Honolulu HI 96826


PayPal secure web form for payment cards:


Policies

Hosted Service Agreements

TAPACOM invoices for hosted services are sent to clients on the 10th day of the month for services to be provided for the following month. Payment for these invoices is due on the first day of the month for which service is provided. Invoices with balances after the 5th day of the month in which payment is due are considered past due and subject to late interest charges. Accounts with invoices past due will be subject to service suspension. When an account is suspended for non-payment a reinstatement fee of $50 in addition to the past due amount is needed to restore full service.

Managed Service Agreements

All hosted clients are provided up to two hours monthly of  support to include maintenance, development and production services. Client’s will be billed for any support work performed above two hours during each month. TAPACOM invoices for support services are due on delivery of the invoice. Invoices with balances after the 10th day from the date of invoice are considered past due and subject to late interest charges. Late interest is charged at 1.75 percent monthly on balances. Additional policy information will be found in the Master Agreement document.