System Status

FTP server upgraded

FTP access has been restored with an upgrade to the latest version of Rumpus. This change allows users the ability to connect to the server via the web browser (Web File Manager) and via WebDAV in addition to traditional FTP client applications

If you have any questions or find any problems please report them to me right away.

FTP access switched off temporarily

FTP access to the server has been temporarily switched off. Some maintenance will be done on the FTP service and access should be restored by October 19, 2009. If there are any files that need to uploaded contact me at 808-550-8554 or send email.

Unscheduled maintenance

The main TAPACOM server was taken off-line this evening for some maintenance. Work was done to update several web applications. The down time was between 6:00 PM and 8:00 PM. We apologize for any inconvenience this may have caused.

Summary – Some reports not migrating properly

Summary (web server log reporting) has been moved to a new machine on the TAPACOM network. The reports for all but nine TAPACOM web hosting clients have been successfully migrated. The nine with problems exhibit either 1) no reports, or 2) no reports after August 9, 2008.

The problem is currently being worked on and a resolution is expected before the end of the month.

Emergency Maintenance Notice

One of the TAPACOM servers exhibited problems last night at about 7:00 PM and was taken offline. Service is currently being performed and the expected time for restoration of service to this machine is 11:00 AM today, Tuesday, May 13, 2008.

Affected services include: secure web store, mailing list services, web hosting and mail.

Thank you for understanding. If you have any questions about this please contact Eugene at 808-550-8554.

Update
All services restored at 10:00 AM this morning.

Server system updated

The HOKU server’s operating system was updated today at 4:00 pm. The entire process took about 30 minutes. During this period web, mail, ftp and log analysis services were not available.

CGI switched off …

One of our client’s hosted web sites reported that their form was not working. Troubleshooting discovered that CGI and another server side tool was not configured. In the past it was. There was no indication why this configuration setting suddenly “switched off.” A check of all other sites hosted on the affected server showed no others with the same issue. Monitoring will continue to watch for this problem.

Please report any other similar issues immediately.

Security scans …

TAPACOM servers are scanned quarterly to test and report security issues. These tests were recently perfomed on December 27 and 28. During these tests Internet services may temporarily become unavailable.

Information gleaned from these tests are used to improve security and services.

Mahalo for understanding.

Listerver offline from 4:00 am to 8:00 am

The listserver at our Kaimuki network center lost connectivity to the Internet from 4:00 am to 8:00 am today. Local telco has restored service. No other TAPACOM services were affected.

Intermittent loss of DNS services

TAPACOM’s DNS servers have had intermittent connection losses to the Internet for the past two weeks. This has been resolved by replacing equipment. The failed component was only placed in service September 11, 2007.

DNS connection failures will disrupt web hosting and mail services.

Additionally, TAPACOM has added an additional domain name server which provides service from a remote location. This will improve fail-safe service.

WordPress Theme Design