Category Archives: System Status
Current issues
Here is a short list of some of the issues that are pending resolution: WordPress automatic updates – automatic updates from the Dashboard fail. Permissions were the original suspected cause of this problem, but research indicates that this might be related to the FTP server application. This will be tested by returning to the more robust Rumpus FTP server. Advanced Category Excluder – this plugin … Continue reading
System and network changes – update
All client web sites were migrated from the former network and hardware onto new networks and hardware. Some web sites which used old WordPress themes were difficult to move thoroughly. Some themes and plugins were incompatible with the new versions of WordPress, PHP and MySQL. Work will continue on these few sites to restore them to full functionality. Fortunately, the issues did not impair important … Continue reading
Transition to a new network
TAPACOM is currently in the process of relocating its servers to new networks. You may experience some periods of difficulty reaching web sites and network services. The transition period is expected to last until March 20, 2011.
FTP server upgraded
FTP access has been restored with an upgrade to the latest version of Rumpus. This change allows users the ability to connect to the server via the web browser (Web File Manager) and via WebDAV in addition to traditional FTP client applications If you have any questions or find any problems please report them to me right away.
FTP access switched off temporarily
FTP access to the server has been temporarily switched off. Some maintenance will be done on the FTP service and access should be restored by October 19, 2009. If there are any files that need to uploaded contact me at 808-550-8554 or send email.
Unscheduled maintenance
The main TAPACOM server was taken off-line this evening for some maintenance. Work was done to update several web applications. The down time was between 6:00 PM and 8:00 PM. We apologize for any inconvenience this may have caused.
Summary – Some reports not migrating properly
Summary (web server log reporting) has been moved to a new machine on the TAPACOM network. The reports for all but nine TAPACOM web hosting clients have been successfully migrated. The nine with problems exhibit either 1) no reports, or 2) no reports after August 9, 2008. The problem is currently being worked on and a resolution is expected before the end of the month.
Emergency Maintenance Notice
One of the TAPACOM servers exhibited problems last night at about 7:00 PM and was taken offline. Service is currently being performed and the expected time for restoration of service to this machine is 11:00 AM today, Tuesday, May 13, 2008. Affected services include: secure web store, mailing list services, web hosting and mail. Thank you for understanding. If you have any questions about this … Continue reading
Server system updated
The HOKU server’s operating system was updated today at 4:00 pm. The entire process took about 30 minutes. During this period web, mail, ftp and log analysis services were not available.
CGI switched off …
One of our client’s hosted web sites reported that their form was not working. Troubleshooting discovered that CGI and another server side tool was not configured. In the past it was. There was no indication why this configuration setting suddenly “switched off.” A check of all other sites hosted on the affected server showed no others with the same issue. Monitoring will continue to watch … Continue reading
