TAPACOM » System Status

Current issues

evillaluz — Sat, 26 Mar 2011 19:24:03 +0000

Here is a short list of some of the issues that are pending resolution:

WordPress automatic updates – automatic updates from the Dashboard fail. Permissions were the original suspected cause of this problem, but research indicates that this might be related to the FTP server application. This will be tested by returning to the more robust Rumpus FTP server.

Advanced Category Excluder – this plugin is apparently not compatible with WordPress 3.1. Incompatibility with PHP 5 is suspected. The plugin author has not updated the code. So alternatives are being investigated to work around the issue.

Theme incompatibilities – some WordPress themes, generally the older ones, do not work well under WordPress 3.1/PHP 5. If these themes cannot be updated with fixes, then suitable alternatives will be installed.

System and network changes – update

evillaluz — Mon, 21 Mar 2011 17:25:41 +0000

All client web sites were migrated from the former network and hardware onto new networks and hardware.

Some web sites which used old WordPress themes were difficult to move thoroughly. Some themes and plugins were incompatible with the new versions of WordPress, PHP and MySQL. Work will continue on these few sites to restore them to full functionality. Fortunately, the issues did not impair important functions of the web sites.

Additional work will continue to fine tune client web sites as well as to update auxiliary services, such as analytics, WebDAV, FTP and the like.

Transition to a new network

evillaluz — Thu, 10 Mar 2011 16:19:18 +0000

TAPACOM is currently in the process of relocating its servers to new networks. You may experience some periods of difficulty reaching web sites and network services. The transition period is expected to last until March 20, 2011.

FTP server upgraded

evillaluz — Mon, 19 Oct 2009 04:27:06 +0000

FTP access has been restored with an upgrade to the latest version of Rumpus. This change allows users the ability to connect to the server via the web browser (Web File Manager) and via WebDAV in addition to traditional FTP client applications

If you have any questions or find any problems please report them to me right away.

FTP access switched off temporarily

evillaluz — Thu, 15 Oct 2009 19:03:10 +0000

FTP access to the server has been temporarily switched off. Some maintenance will be done on the FTP service and access should be restored by October 19, 2009. If there are any files that need to uploaded contact me at 808-550-8554 or send email.

Unscheduled maintenance

kahuna — Tue, 02 Sep 2008 08:52:05 +0000

The main TAPACOM server was taken off-line this evening for some maintenance. Work was done to update several web applications. The down time was between 6:00 PM and 8:00 PM. We apologize for any inconvenience this may have caused.

Summary – Some reports not migrating properly

kahuna — Sun, 17 Aug 2008 05:47:27 +0000

Summary (web server log reporting) has been moved to a new machine on the TAPACOM network. The reports for all but nine TAPACOM web hosting clients have been successfully migrated. The nine with problems exhibit either 1) no reports, or 2) no reports after August 9, 2008.

The problem is currently being worked on and a resolution is expected before the end of the month.

Emergency Maintenance Notice

Eugene Villaluz — Tue, 13 May 2008 17:08:48 +0000

One of the TAPACOM servers exhibited problems last night at about 7:00 PM and was taken offline. Service is currently being performed and the expected time for restoration of service to this machine is 11:00 AM today, Tuesday, May 13, 2008.

Affected services include: secure web store, mailing list services, web hosting and mail.

Thank you for understanding. If you have any questions about this please contact Eugene at 808-550-8554.

Update
All services restored at 10:00 AM this morning.

Server system updated

evillaluz — Thu, 17 Jan 2008 09:06:35 +0000

The HOKU server’s operating system was updated today at 4:00 pm. The entire process took about 30 minutes. During this period web, mail, ftp and log analysis services were not available.

CGI switched off …

Eugene Villaluz — Thu, 03 Jan 2008 19:59:19 +0000

One of our client’s hosted web sites reported that their form was not working. Troubleshooting discovered that CGI and another server side tool was not configured. In the past it was. There was no indication why this configuration setting suddenly “switched off.” A check of all other sites hosted on the affected server showed no others with the same issue. Monitoring will continue to watch … Continue reading →